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Customer Support

We pride ourselves on our customer service and support.  If you have any questions or issues, please explore the following online resources or contact us directly.

Swiftpoint GT Cloud Configuration and Driver Download

To configure your Swiftpoint GT move the switch on the bottom of the mouse to the CONFIG position, click here and follow the on-screen instructions.

Troubleshooting and FAQs

If you are experiencing problems with your Swiftpoint Mouse, please click here for our Troubleshooting information.
For help on using your product or technical queries, please see the Tips and FAQs or view our videos on the home page. 

User Guides

Mastering the Swiftpoint

Quick Start Guide

Quick Start Guide (German)

Warranty Claims and Product Returns

For warranty claims and product returns, please click here.

Additional Assistance

If you need additional assistance or help you can always email us at  We aim to respond to email enquiries within 24 hours.