Step 1

Under the ‘Bluetooth & other devices’ settings, scroll down and select ‘More Bluetooth options‘ 

Step 2

Select the ‘Hardware’ tab

Step 3

Select the ‘Generic Bluetooth Radio‘ option.  Depending on your device this may also have an alternative name, including ‘Bluetooth USB module’, ‘Intel wireless Bluetooth’.

Then click the ‘Change settings‘ button.

Step 4

Select the ‘Power Management‘ tab, then un-check the box beside ‘Allow the computer to turn off this device to save power’, and press ‘OK’.

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