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Customer Support

We pride ourselves on our customer support and service.  If you have any questions or issues, please explore the following online resources or you can contact us directly using the email address below.

Swiftpoint GT Cloud Configuration and Driver Download

To configure your Swiftpoint GT move the switch on the bottom of the mouse to the CONFIG position, click here and follow the on-screen instructions.

Swiftpoint Z Driver Download and Support

Being a brand new product, the Swiftpoint Z has its own driver application and support. To download and configure the mouse click here and follow the instructions.

Troubleshooting and FAQ's

If you are experiencing problems with your Swiftpoint GT or Z Mouse, the following user guides are available to download in the table below. For help on using your product or technical queries,

Swiftpoint Z
For help using the Z please read our new FAQs
Information about the latest Driver and Firmware updates can be found here on the changelog page

Swiftpoint GT
For help using the GT please read the FAQs.

The answer to your question will hopefully be there, and if you need to ask us a question directly please use the following email address to contact our support team: support@swiftpoint.com
We will get back to you as soon as we can.